text notifications

Not everyone checks Email — but everyone checks their phone

Get your surveys in front of your team instantly with text notifications. Fast responses, zero friction.

Book a Demo

Man in a plaid shirt sitting on a couch using a laptop, with a graphic overlay of a message on screen saying they have launched a feedback survey and inviting to click a link to share responses.

JOIN THE BEST BRANDS IN THE WORLD

Seamless survey distribution for a connected workforce

Choose email, text or both and catch everyone you'd otherwise miss

Send a survey built for the small screen, answered in seconds

Text the invite straight to their phone, no work email needed

Minimize cost, streamline survey delivery

Automatically detect employees with email access and prioritize email distribution to reduce text usage.

Achieve your survey goals with flexible distribution options: text, email, or both.

Unlock higher engagement by empowering teams with survey delivery control.

Book a Demo

A pop-up window with the title 'Prepare to launch!' showing options to send invites via Email, Text, or both Email & Text, with 'Email & Text' selected. Below, estimated text credits are 400 with an optimized toggle on. Instructions state participants with email and phone will get only emails, 100 out of 100 participants will get invites via email, and 10 out of 100 via text message. A warning in red asks to add 5 missing phone info to include everyone. A large teal Next button is at the bottom.

Never miss a response with effortless follow-ups

Ensure surveys get the attention they deserve with automated text and email follow-ups for employees who haven’t responded.

Send non-intrusive, strategic reminders to increase survey completion rates.

Automatically trigger follow-ups at the right time to encourage responses.

Book a Demo

Two overlapping reminder schedule dialog boxes for survey notifications. The background box shows options to send a reminder 2 days before the survey cut-off date with buttons for Cancel and Save. The foreground box shows three reminder options with clock icons: 3 days after sending the survey invite, every 3 days after sending the survey invite, and 2 days before the survey cut-off date.

Stay on top of your text credits

Stay in control of your text usage with a clear, credit-based system that ensures efficiency and cost-effectiveness.

Keep an eye on your text credit usage in real time. Plan survey distributions without worrying about overspending.

Get credit tracking when you use Twilio, or choose your own provider at no extra cost from us.

Book a Demo

User interface showing an 'Optimized!' toggle switch enabled with a tooltip stating it saves SMS credits by sending only emails to participants with both email and phone number, alongside a note that participants with both will only receive emails.

TESTIMONIAL

Our customers' wins are our wins too, from day one

Portrait of a smiling woman with long dark hair wearing a light-colored top.

Nitika Malik

Manager, Global Learning & Development, APL Logistics

I would recommend ThriveSparrow while standing on the top of a building. The platform's ease of use & outstanding customer service deliver exactly what every professional needs.

75%

increase in self-completed

evaluations

Read the story

Warehouse worker in safety vest and helmet holding clipboard amid shelves with boxes and pallets.

Lydia

HR Project Manager, Dyninno

ThriveSparrow brought structure and transparency to our processes, cut our manual work by almost 70% and improved the quality of feedback we receive.

70%

reduction in manual

HR work

Read the story

Four diverse professionals gathered around a laptop in a modern office setting.

Ramalingam Thiagarajan

Head Corporate HR, TVS Sensing Solutions

Before ThriveSparrow, our 360-degree feedback process was slow and exhausting. Now, it's smooth, saves weeks of effort, and gives us deep, actionable leadership insights.

96.8%

survey response rate

Read the story

Two professionals collaborating at a computer workstation in a modern industrial office space.

Jessica Downing

People & Culture, Uniting

I appreciate the support I've received from the ThriveSparrow team. The platform is easy to use, the automation saves me weeks of work, and the reporting is incredibly polished.

200+

360° reports delivered without manual work

evaluations

Read the story

Four people engaged in a discussion in a casual office setting with a chalkboard in the background.

Becki Chetwood

Head of People and Culture, SysGroup

ThriveSparrow is simple, supportive, and fun. I love it. I'd give it a 9 out of 10. It's so easy to use, and the dashboards and engagement insights make such a difference.

85%

active adoption across

the business

Read the story

Business meeting with three people clapping a standing woman presenting in an office.

The What, Why & How of Text Notifications

What ?

A seamless way to distribute surveys via text, ensuring that employees without email access can share their feedback.

Why ?

Build an inclusive feedback culture by reaching every employee, boosting response rates, and capturing insights from everyone.

How ?

Auto-detect employees without email and send surveys via text notifications with one-click responses and timely reminders.

Got questions?
We're right here!

Will text and email invites lead to different survey versions?

No. All respondents get the same survey, ensuring consistent insights and unified reporting.

Can I send surveys via email and text simultaneously?

Yes, you can. ThriveSparrow lets you deliver surveys through both channels at the same time, based on the contact details available for each employee. Each respondent can only respond once to the survey even if they receive the invite in both channels.

How are text credits calculated?

Credits are only counted when using Twilio, our built-in text credits provider. You’ll see a clear estimate before sending, so there are no surprises.

What if I don’t want to use Twilio?

No problem, you can plug in your own text provider. In that case, credits aren’t tracked on our end and you’ll manage costs directly with your provider.