Lucky Duck Games Transforms Employee Engagement with ThriveSparrow

HOW WE CHANGED THEIR STORY

Challenges

As Lucky Duck Games expanded its operations by merging with another company, the leadership team recognized a growing need to maintain a positive work environment amidst change. They needed a tool to help monitor employee satisfaction, stress levels, and overall work satisfaction. Manually gathering and analyzing feedback from employees was time-consuming and prone to errors.
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The HR and management team realized that relying on these methods wouldn’t be sustainable long-term, especially as the company grew. They needed a more streamlined, automated solution that could not only provide real-time insights but also empower managers to act on the feedback quickly.

Solution

Lucky Duck Games decided to implement ThriveSparrow, leveraging its pulse survey capabilities to gain deeper insights into employee engagement. They started by conducting weekly pulse checks with just three key questions and one open-ended question, focusing on:

• Employee work satisfaction
• Stress levels
• Satisfaction with management

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ThriveSparrow allowed the HR team to send out these pulse surveys seamlessly every week, and more importantly, enabled managers to track employee feedback in real-time. This made it easy to spot red flags like low morale or disturbing comments, allowing managers to address concerns immediately through 1:1 conversations or team-wide intervention.

Result

Since implementing ThriveSparrow, Lucky Duck Games has seen a marked improvement in both the efficiency of collecting feedback and the quality of insights they’ve received. The HR team no longer has to sift through rows of data manually, freeing up time for more strategic tasks. Key results include:

• 80% Reduction in Time Spent: Switching from Google Forms to ThriveSparrow saved hours of manual work during annual surveys.
• Improved Manager Engagement: Managers now have quicker access to employee feedback, giving them the opportunity to address issues within teams more promptly.
• Pulse-Driven Engagement: Real-time pulse surveys help HR spot engaged managers, fostering proactive issue resolution and employee satisfaction.
• Streamlined Annual Survey: The upcoming yearly satisfaction survey is expected to be significantly easier to manage, thanks to ThriveSparrow’s automated tools.

Conclusion

For Lucky Duck Games, ThriveSparrow has been a game-changer in managing employee engagement during a period of growth and change. The shift from manual processes to an automated solution has not only saved time but also provided the company with valuable insights that help keep their teams motivated and productive.