Why ThriveSparrow became AG Leaders' go-to for fast, reliable 360 assessments

HOW WE CHANGED THEIR STORY

The challenge: Cumbersome survey tools were slowing down efficiency

‍Before implementing ThriveSparrow, the foundation faced several challenges:

• Time-consuming survey processes: Managing surveys across different tools required significant manual effort, from building to aggregating data.

• Overly complex or limited tools: They had previously used other platforms that were either too complex for their needs or lacked customization.

• Difficult user experience: Several tools required extensive training and were not intuitive for the staff to use efficiently. Users also encountered issues with submission reliability, which affected the feedback process.
• Limited customization options: Many platforms were either fully manual or completely rigid, leaving no room for semi-customized surveys that fit their specific needs.

The solution: A flexible and intuitive 360 feedback platform

To streamline their survey process, the foundation adopted ThriveSparrow, which provided:

Key reasons for choosing ThriveSparrow

An easy-to-use interface

The platform’s intuitive design made it simple for the team to create, distribute and analyze surveys without extensive training.

Seamless 360 assessments

With built-in customization options, they could tailor assessments while automating key aspects of the feedback process.

Reliable data collection

Survey submissions were smooth and error-free, ensuring no lost responses, which had been a major issue with previous tools.

Improved workflow automation

Responses were automatically routed to the right people, reducing administrative burden and improving efficiency.

The impact: Improved efficiency, reliability and user experience

Since implementing ThriveSparrow, the foundation has experienced significant improvements:

• Faster survey deployment: The team can now create and distribute surveys quickly, reducing setup time dramatically.

• Higher reliability and accuracy: Data is collected seamlessly, reducing errors and improving trust in the results.

• Better user experience: Participants find the platform much more intuitive and visually appealing compared to previous tools.

A standout experience with ThriveSparrow

Beyond the technology, the foundation found ThriveSparrow’s customer support to be a key differentiator. The team appreciated the responsiveness and willingness to assist without being overly sales-driven.

Conclusion

Before ThriveSparrow, the foundation struggled with survey tools that were either too complex or too limited. Now, with an intuitive, reliable and customizable platform, they have transformed their 360 assessment process, saving time and improving the experience for both staff and participants.