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Attracting and retaining top talent is a top internal concern of CEOs around the world.
Why?
They know that when employees are engaged and happy, the products and services that they sell get better too, along with the customer service - and that leads to results!
But only 23% of employees of employees worldwide are engaged at work, up from 12% in 2009. Moreover, 59% of employees are quite quitting, and 18% are actively disengaged.
[Gallup]
Therefore, organizations must put more emphasis on engagement. It could also lead to the company being more profitable.
According to Wellable, companies with an engaged workforce experience 21% more profitability and 17% more productivity than those without.
So in this article, we'll go over 10 of the best employee engagement practices that can transform your workplace into a thriving hub of productivity.
Employee engagement measures how enthusiastic and committed an employee is to the success of their employer. A dedicated employee doesn't just come to work for a paycheck; they care about their work and want to make a meaningful contribution to their work.
When employees leave, it's usually because they don't feel valued. A lack of fair compensation may be part of the problem, but it's more likely that they feel isolated and unappreciated in the workplace.
Here are a few possible reasons for low engagement among your employees.
- Low alignment with the organization's mission.
- Low stability
- Poor leadership
- Insufficient communication
- Inconsistent feedback
Employee engagement increases productivity at the workplace. Engaged employees have more morale, show less absenteeism, and provide better customer service.
This is evident in the service-profit chain theory. Although, this theory is used for service-based businesses, the lesson we learned is valuable.
Everything starts with the company treating its employees well and ensuring maximum internal service quality. When employees are happy and satisfied with their jobs, they are more motivated and engaged.
Happy and motivated employees are more likely to provide better customer service because they care about their jobs and the company they work for. So they go the extra mile to make sure customers are happy too.
This is turn causes a chain reaction where satisfied customers come back and spend more, display more loyalty, and recommend your business to others.
So in short, investing in your employees' engagement and satisfaction can lead to better service, which makes customers happy and leads to them spending more, ultimately boosting the company's profits.
And here are the best practices you can follow to accomplish that level of business success.
1. Communicate What You Want to Achieve
Creating a strong vision can help you improve employee engagement. The idea should be at least one sentence long and explain what your company wants to achieve in the future.
It should focus on more than just profit or sales goals; For example, "We want to be known as an organization that cares about people first" or "We want our customers to think of us as their trusted advisor."
When it's time to talk about that big idea with your employees, start by letting them know why it's important. Tell them how the company's goals relate to their goals (i.e., we're trying to build loyal customers who will buy a lot from us). You may also want to involve employees in creating the vision themselves – this gives them ownership of what happens next and makes them more likely to buy into change when needed (because they played a role in shaping that change).
Finally, make sure everyone knows what steps they need to take to achieve those goals: If your team needs customer feedback before implementing new software, let them know!
2. Promote Authentic Communication
Encourage open and honest communication throughout your organization. Create channels for employees to express their thoughts, concerns, and comments.
By creating an environment of trust and transparency, you create space for collaboration, innovation, and shared success.
Encourage employees at all levels to freely express their thoughts, concerns, and reactions without fear of judgment or consequence.
3. Recognize your Employees
Don't delay in recognizing employees.
Employees like to be recognized and appreciated for their efforts. And the effect of recognition is strongest if it is received immediately after the successful completion of work or an OKR.
Additionally, with millennials making up nearly half of today's workforce and demanding instant gratification, the need for on-site recognition has grown even more. That's why you should always try to immediately recognize and reward your employees for their excellent work, even if you do it verbally.
4. Give Employees the Freedom to Make Calls and Decisions
There is no growth where there is no space. The growth of an organization is directly related to how much freedom employees enjoy at work. The fact that employees are allowed to make their own plans to find work is much appreciated, instead of being forced by orders from above.
As a manager, you also place employees in positions of responsibility. In addition, it helps employees explore their talents and grow as professionals.
Read more on this subject here: The Importance of Employee Autonomy: How to Encourage It
5. Encourage Collaboration and Innovation
Authentic communication creates space for collaboration and innovation. Encourage employees to participate in discussions, share ideas, and collaborate on projects.
Actively seek different perspectives and empower employees to challenge the status quo. By fostering an environment where ideas are freely exchanged, you tap into the collective intelligence of your workforce.
6. Create a Fun Work Environment
Managers can occasionally give employees a break from screens and create a fun work environment for them. They could organize different activities like lunch parties or office games and celebrate small moments together like birthdays and anniversaries.
In addition to this, small competitions could be run, and winners of those competitions can be rewarded with branded or personalized corporate gifts.
Although these may be small moments for the organization, incorporating these reward ideas can go a long way in employee engagement. This is because they appreciate such breaks and those memories will stay with them for a long time
7. Promote psychological safety
Create a safe, non-judgmental space where employees feel comfortable expressing their thoughts and concerns.
When employees know there will be no negative consequences for sharing their ideas, they are more likely to be open and honest. Leaders can set the tone by encouraging active participation and creating a culture that values diverse perspectives.
8. Listen Actively and Intently
Listening actively to your employees makes all the difference. Actively listen to employees by paying attention, showing genuine interest, and trying to understand their point of view.
Practice empathic listening, ask clarifying questions, and summarize their comments to ensure correct understanding. By demonstrating active listening, you respect their opinions and foster deeper connections along with enhanced engagement.
This may also interest you: 19 Team Engagement Questions Every Leader Should be Asking
9. Stick to your core values
From day one, every employee must clearly know the company's culture and core values, which are at the heart of the organization.
These values should explain what ideals you are pursuing and what is really important. This would develop a sense of belonging over time and help employees to do so.
Consistent promotion of core values creates a positive work culture and spiritually connects employees to the organization.
10. Effective orientation
This takes us back to the beginning of the employee lifecycle.
Orientation is important if you want to connect new team members to your company's projects and your company's mission. New hires can be your biggest culture advocates from a fresh perspective, so be sure to ensure a smooth onboarding process.
Your organization's goals and the results of employee surveys can help guide your employee engagement strategies. It will serve as a foundation for all your efforts.
Once your strategies are in place, implement the above best practices to align with and complement your strategy. This will help you develop a detailed action plan to achieve your engagement goals.
Understanding the drivers of employee engagement can help you implement your action plans more efficiently.
Here are some of the drivers of employee engagement.
- Recognition
- Professional development opportunities
- Autonomy
- A sense of purpose at work
- Work-life balance
Once you have decided which drivers to contact, you can then start with your employee engagement action plan, and then think about your budget, the effort involved, and how you can manage and measure engagement success.
Go beyond benefits and employee recognition, because today's employees are looking for an emotional connection to their work.
Meet ThriveSparrow — an all in one employee success platform.
In a world where employee success is fueled by real-time feedback, data-driven insights, and customized surveys, ThriveSparrow can be your go to employee engagement platform.
Unleash the power of engagement, drive business growth, and empower your workforce like never before.
ThriveSparrow is your go-to platform for unlocking the full potential of your team. Sign up below for a free trial.
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First: none of these ideas are quick fixes and should only be used where its necessary. Employee engagement is something that should be included in your long-term strategy to build and improve your company's culture. There are many strategies and techniques to help you work on employee engagement, so there is no one-size-fits-all approach.
If you're looking for practical ideas for integrating employee engagement into your workday, first think about what your employees need and see how the tips below can help. And see how your team responds to it.
1. Create personal growth plans for employees
Growth and development are the foundation of every career. When employees think they've gotten the most out of their role, they switch off and start looking for new challenges elsewhere. This means that one of the most important aspects of employee engagement is making sure your employees feel like they are constantly growing, learning and being challenged.
It should not be the preserve of senior staff in your organization. Start by creating personal plans for each of them and giving them a road map with instructions to achieve their goals.
You can offer a tuition budget, encourage groups to attend conferences, offer tutoring and courses, or set aside time during the work week for personal development. One thing remains the same, by prioritizing growth and encouraging learning, employees will work harder to find different ways to apply newly learned theories and test more skills.
2. Provide practical ways to act on your company's values
When we share the same goals and values in life as someone else, we feel connected to them. The same is true in professional life. Establish clear and strong values at the foundation of your company and hire people who match and embody them. Not only should you hire based on your company's values, but those values should also be embodied in all the different areas of your organization.
But once we get going, it's often hard to turn them into practical behavior. What does transparency look like in your daily life? How far should courage go? How is accountability practiced in the workplace?
Sit down with your teams and see real, practical examples of how to interpret these values. Practice it. Getting people to understand your company's values, rather than just being aware of them, is a great way to increase employee engagement.
3. Make learning part of work
There are probably a dozen interesting things going on in your market or in sales, HR, marketing, etc. But if you're focused on the day-to-day, it can be hard to keep up with the latest trends, which means you and your team can miss out on a lot of exciting things.
Get everyone together regularly to keep up with your skills and what's going on around them. Knowing that your team is up-to-date and has the knowledge to do their jobs as efficiently as the current market conditions allow increased engagement - and working together is even better.
4. Invest in team building
Employee engagement is closely related to intrinsic motivation and is therefore very personal. But don't just focus on the individual. The people around your employees also play a big role in their engagement. For starters, you can also implement team goals and tie rewards to it. Regular team building activities and making sure new talent feels welcome and properly introduced will also help. You may want to use an employee engagement platform to track your efforts.
5. Let your employees take the lead
Delegating tasks is difficult, yes. But it is also important for employee empowerment. It shows that you trust and believe in your employees. Empower employees to make decisions and hold them accountable for daily tasks. It also speeds up processes: no need to "let me ask my manager". This shows your customers and colleagues that you have highly trained staff that you trust to make the right call.
Bonus Idea: Monitor Employee Pulse Frequently
Understanding your employees' evolving needs and perceptions is crucial for fostering a robust work environment. Acquiring employee feedback on a regular basis can help you gauge the overall sentiment of your workforce.
Here's how to do just that:
1. Implement regular surveys: Periodically checking in with your employees with engagement and pulse surveys, can provide quick insights into their current state of mind, allowing you to proactively identify and address issues.
2. Encourage open communication: Creating an atmosphere of open communication can encourage employees to feel comfortable sharing their thoughts and concerns. Town hall meetings, suggestion boxes, and monthly AMA (Ask Me Anything) sessions are some of the ways to ensure your employees feel valued and heard. Again, implementing surveys is the best way to collect feedback. Making surveys anonymous can encourage employees to state their thoughts more honestly and openly.
3. Identify patterns and trends: Collecting and analyzing employee feedback over a specific time period can help you analyze and understand the long-term trajectory of employee engagement and satisfaction in your organization.
4. Use data to guide C-level decisions: The insights gained from the collected feedback can be used to help your leaders and other top executives implement informed action plans. Acting on this feedback ensures you care about their input, leading to boosted employee morale and trust in leadership.
5. Celebrate successes and acknowledge challenges: Sharing the outcomes of surveys and the actions taken not only increases transparency but also builds a culture of trust and shared responsibility. Celebrate the wins and openly discuss the challenges, showing your commitment to continuous improvement.
6. Automate all 5 of the above with ThriveSparrow: ThriveSparrow is tailored for HR professionals seeking to enhance their employees' experiences. This platform streamlines the survey creation process, making it user-friendly and efficient.
It features advanced tools like heatmaps, which allow managers to visualize engagement levels across different departments easily.
Furthermore, its robust reporting capabilities offer detailed insights into engagement trends, presenting a comprehensive view of how engagement is distributed throughout the organization. This integrated approach helps HR teams effectively monitor and improve employee engagement.
Learn more about ThriveSparrow here or sign up for a free trial and explore more on how it can help you bolster engagement.
Wrapping Up
At the end of the day, employee engagement can make or break a business. To ensure long-term success, companies must prioritize this critical aspect of their operations in 2024 and beyond.
Use the above 10 simple yet effective engagement practices that can positively impact your work culture.
By empowering your employees with personal growth plans, aligning company values with practical applications, integrating learning into everyday work, and investing in team building, you can create a workplace that truly inspires and motivates.
And the best part? Employee engagement is a constantly evolving process, so you can continue to adapt and improve over time, creating a sustainable and successful company culture for years to come.
