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360-degree feedback is a good way for organizations to measure an employees' strength and weaknesses, that contribute to their overall development.
Managing this process independently can be challenging, which is why we've curated a list of the best 360 feedback tools equipped with essential features that will help you collect and manage all that feedback, and collate them into useful insights effortlessly.
G2 Rating: 4.5
Free trail available.
Starts from $3/employee/month
With ThriveSparrow, you can conduct comprehensive feedback through 360, 180, and 90-degree evaluations. Moreover, the platform provides detailed, actionable insights that make development of individual plans easier.
Since ThriveSparrow has the 360 feedback as a feature in its performance management software, its AI-Based PDPs becomes a good supplement to 360-degree reviews. This helps managers create personal development plans for their teams quickly and efficiently, and lets them focus their efforts on other tasks that require strategic thinking.
Some of ThriveSparrow's key features include:
- GAP Analysis: With GAP Analysis, you can pinpoint both an employee's strengths and areas for improvement, facilitating targeted developmental strategies for teams and individuals alike.
- Competency Summary: Competency Summaries compare self-evaluations with peer ratings, giving both managers and employees an all-round view of their hidden strengths and blind spots.
- Recognize Outstanding Performance: Provide your employees with a platform to appreciate and celebrate those who complete their OKRs and accomplish great tasks. The Kudos points (appreciation points) can be accumulated and redeemed for rewards later.
- Goal Management: Performance management is incomplete without goal management, so ThriveSparrow also offers a bucket package of its Goals module with its Performance module. This helps with amore granular tracking of performance.
Pricing
ThriveSparrow offers a 14-day free trial to use the platform to your heart's content.
It has 4 plans billed annually,
Engage: Starts from $3/month/employee. Drive employee engagement with employee engagement surveys, heatmaps, and more.
Kudos: Starts from $2/month/employee. Recognize, reward, and inspire your team from anywhere. Provide incentives to drive performance and boost morale.
Performance: Starts at $5/month/employee. Conduct 360-degree feedback surveys and get data-driven insights and AI-based personal development plans based on every individual's performance report.
Goals: Starts at $3/employe/month. Align individual and team goals with the organization goals and reach your strategic objectives with the OKR framework.
G2 Rating: 4.7
Free trial available
Starts at $3/user/month
Primalogik allows you to compare different manager's rating styles and view their highest and lowest scores for all appraisals. This doesn't just work for managers; you can easily identify bias for other respondents with the Assessment Bias Report.
Automatic Reminder nudges participants to submit feedback before the deadline, so you don't have to, and you can focus your attention to other areas where it matters most.
Some of Primalogik's features include:
- 360-degree feedback: Gather comprehensive feedback from all levels within the organization to gain a holistic view of employee performance.
- Customizable process: The platform offers flexibility in creating questionnaires, selecting rating scales, and choosing anonymity levels to suit organizational needs.
- Professional growth support: Build effective development plans based on feedback, tracking progress over time.
- Efficient feedback management: Streamline the feedback process with tools for launching surveys, customizing emails, and tracking real-time participation.
What Users Loved About Primalogik
- Excellent customer service and user experience.
- The platform excels at performance management, and is easy-to-use, and well-organized. There is not much of a learning-curve.
What Users Disliked About Primalogik
- Users wanted to see an improvement with the email content and frequency with which it was sent out. They feel that this part could have contributed to a better UX.
Pricing
Primalogik has 2 plans,
Feedback: $3-6 per user/month
Performance: $4-8 per user/month
G2 Rating: 4.5
Free version available
Starts at $99/user/month
QuestionPro is a versatile 360-degree feedback tool with several survey features. In addition to performance evaluations, QuestionPro lets you develop surveys for market research and client feedback, along with customizable 360-degree feedback questionnaires.
QuestionPro collects real-time data, giving firms quick employee performance insights. Integration options enable data transfer between platforms. QuestionPro's scalability and versatility make it a top choice for firms wanting a comprehensive feedback tool beyond performance reviews.
Key features of QuestionPro include:
- Customizable surveys: Easily set up flexible surveys with customizable workflows to request feedback from both internal and external sources.
- Responsive respondent portal: Streamline the evaluation process, track survey responses, and manage participant reminders efficiently.
- Custom Branding: Make your brand stand out throughout the feedback process, from survey design to reports.
- Dynamic Reporting: Gain actionable insights with easy-to-understand reports highlighting strengths and areas for improvement.
What Users Loved About QuestionPro
- Most users loved the ease of use and intuitiveness of the platform. Non-profit organizational users in particular loved the interface of the platform.
- Quick and easy to set-up.
- Great customer service.
What Users Disliked About QuestionPro
- Gated features based on the tier-plans don't provide usage-flexibility to users. ( For example, with numbers of surveys in a plan)
- The platform experiences slow loading times and difficulty when the user attempts to make edits.
- Reverse loop not possible for survey questions.
Pricing
QuestionPro offers 4 pricing plans billed annually,
Essentials: This is a free plan for a single user
Advanced: $99/user/month
Team edition: $83/user/month
Research edition: Custom pricing
G2 Rating: 4.3
Demo Available
Request a quote for pricing
Trakstar is a talent management platform that combines four complementary products into one solution. With Trakstar, you can build your own rating scales, templates, and development plans, and you can schedule your 360 reviews when you need to.
After you conduct 360-degree feedback, you can use Trakstar's performance management software for succession planning, training, and upskilling, making it one of the most versatile 360-feedback tools in the market.
Best Features of Trakstar include:
- Flexible review process: Customize the 360-degree review process the way you want, and align it with your organization's culture and objectives.
- Modern interface and control: Managers have full control over feedback sharing, enhancing the review experience with Trakstar's user-friendly interface.
- Automated feedback collection: Automated surveys and questionnaire makes it easier to gather and facilitate employee development.
- Holistic employee assessment: Gain a complete picture of employee performance that eliminates bias and helps identify top performers and improvement areas.
What Users Loved About Trakstar
- Trakstar Hire was particularly useful for hiring managers, as they were able to streamline their tasks across all stages of the interviews and were able to find the necessary materials too, all at one place.
What Users Disliked About Trakstar
- Users experienced a lot of glitches with the training module. Its Learn interface could use a lot of improvements.
Pricing
Trakstar hasn't included its pricing on the site. You'll have to request them for a price.
G2 Rating: 4.6
Demo available
Starts at $10/user/month
15Five is a performance management platform that offers modern, holistic reviews embraced by both managers and employees. You can set up your review cycle in less than 15 minutes and integrate with various HRIS to automate data management.
15Five's proprietary calibrations algorithm helps reduce bias and create a consistent measure of performance for each employee. Moreover, AI-Assisted Reviews can help your managers get objective, data-backed feedback in seconds.
Most Valuable Features of 15Five are:
- Insightful reporting: Access easy-to-use reports evaluating performance ratings by demographics, departments, and competencies.
- HRIS and productivity integrations: Seamlessly integrate with major HRIS systems and productivity apps like Slack, ensuring efficient data synchronization and performance tracking.
- Multi-dimensional feedback collection: Gather feedback from various sources to develop a fair and holistic measure of performance.
- Performance reporting and tracking: Access insights to act on factors influencing engagement, performance, and retention with ease.
What Users Loved About 15Five
- Users loved its performance management features, especially its Self-Review.
- Users loved the ease of tracking their workload, and setting priorities.
What Users Disliked About 15Five
- Does not combine results from previous review cycles.
- Too many features overwhelmed new user, as very little training materials were provided.
- Moreover, there was a lack of proper customer support,
Pricing
15Five offers 3 pricing plans. Billed annually, here's the breakdown.
Engage: $4/user/month
Perform: $10/user/month (includes 350-degree feedback)
Total Platform: Includes both module along with the HR Outcomes dashboard. $16/user/month
G2 Rating: 4.9
Demo available
Request Leapsome for pricing
Leapsome is a people enablement platform known for providing meaningful and growth-focused 360-degree performance reviews that are easy to set up and beneficial for everyone involved.
Apart from just automating performance reviews, Leapsome automatically triggers probation reviews, and reminds participants to complete their reviews, so you don't have to nudge them yourself.
Additionally, its performance management tools, including goal tracking, competency assessments, and real-time feedback, support continuous improvement.
Businesses seeking to streamline their talent management processes often choose Leapsome because it consolidates various HR functions into a single platform.
Leapsome Best Features include:
- Customizable review builder: Tailor your performance reviews using best-practice templates or fully customized settings to align with your organizational goals.
- Automated review cycles: Save time with automated, recurring review cycles and employee data-triggered reviews, ensuring consistent and timely feedback.
- Skill profiles for growth: Define and track key skills and competencies across the company, aiding in talent development and effective resource allocation.
- Contextualized, unbiased reviews: Utilize past feedback and performance data to provide managers with comprehensive insights for fair and developmental reviews.
What Users Loved About Leapsome
- Good platform functionality
- Excellent customer support
What Users Disliked About Leapsome
- Steep initial learning curve
- Better onboarding resources could be provided for new users
Pricing
Leapsome hasn't disclosed their pricing, so you'll have to contact them for a custom quote.
G2 Rating: 4.4
Request demo to know the pricing
Qualtrics, a prominent experience management tool, offers a prominent 360-degree feedback tool to its users. It automatically aggregates 360-degree feedback into personalized subject reports, giving you insights tailored to each employee and their job function.
Out-of-the-box development framework lets you jumpstart your development program with pre-defined core competencies in place.
In-depth data analysis and intelligent survey design make Qualtrics a top choice for organizations seeking complete feedback solutions.
Key Features of Qualtrics:
- Automated, personalized feedback: Aggregate 360 feedback into personalized reports, providing relevant insights tailored to each employee's role and development plan.
- Customizable development programs: Create flexible workflows and personalized reports that fit your organization’s unique needs, culture, and values.
- Action-linked learning resources: Connect feedback with learning resources, including LMS courseware and LinkedIn Learning, for immediate development action.
- Comprehensive dashboard and analytics: Access a centralized dashboard to identify development opportunities and track employee progress with real-time analytics.
What Users Loved About Qualtrics
- Users like the well-detailed and well-research questionnaires.
- Excellent customer service and flexible platform offering a variety of questions types and custom reports.
What Users Disliked About Qualtrics
- Users sometimes experience accuracy issues on data from surveys. According to them, this could impede decision-making.
- According to some users, the higher pricing plans are a bit expensive.
Pricing
Qualtrics doesn't have a pricing plan, so you'll have to book a demo with the Sales team and ask them for a custom plan.
G2 Rating: 4.5
Request a quote for the pricing
Culture Amp is an employee experience platform that promotes positive workplace environments. Culture Amp's customizable surveys use industry-best templates. Businesses can track interaction trends and improve with real-time feedback from the platform.
Businesses that value employee well-being and happiness choose CultureAmp for its comprehensive feedback solutions and focus on positive workplace cultures.
Most Valuable Features of Culture Amp:
- Equitable process design: Utilize science-backed templates to create a fair and unbiased performance management process for all employees.
- Comprehensive feedback tools: Leverage machine-learning powered tools for easy, ongoing, multi-source feedback, including 360° reviews.
- Holistic organizational view: Gain insights into company-wide performance, identify focus areas, and take action based on comprehensive data.
- Integration with engagement insights: Connect performance management with engagement and development insights, unlocking the full potential of your team.
What Users Loved About Culture Amp
- Users appreciated the comprehensive employee engagement tools, such as customizable surveys and performance reviews, making it easier to track employee sentiment and improvement areas.
- The platform's user-friendly interface and ease of customization were frequently praised, allowing HR teams to tailor surveys to their specific needs.
What Users Disliked About Culture Amp
- Users noted limited reporting capabilities, which made generating detailed insights challenging.
- Several users mentioned the high cost, especially for smaller companies, making it difficult to justify the investment.
Pricing
Culture Amp has 3 pricing plans that require a custom quote. We recommend choosing the 'Perform' plan to get the Culture Amp's performance management and feedback features.
G2 Rating: 4.4
Starts from $55/user/month
Alchemer is a versatile survey and feedback platform for corporate applications, including 360-degree feedback ratings. It lets firms construct extensive and personalized feedback questionnaires with its many survey question types.
Real-time data visualization and analysis help organizations make decisions with the platform's reporting. Alchemer integrates with various business solutions for easy data sharing. Its focus on survey customization and data analysis makes it a good alternative for firms seeking customized 360-degree feedback solutions.
Alchemer Best Features
- Customizable surveys for every need: Design and deliver powerful, custom surveys for various departments and purposes, ensuring relevant feedback collection.
- Lifecycle feedback collection: Trigger targeted surveys at key moments in the employee journey, from candidate experience to offboarding.
- Automated response actions: Set up automated notifications and actions based on survey responses for efficient follow-up.
- In-Depth insights and reporting: Identify trends and share results with advanced reporting tools, offering real-time data segmentation and visualization.
What Users Loved About Alchemer
- Users appreciated Alchemer's flexibility and ease of use, particularly its no-code/low-code setup, which allows for quick implementation of feedback workflows.
- The platform’s robust features, such as customizable question types, advanced branching logic, and detailed reporting, were frequently praised.
What Users Disliked About Alchemer
- Some users found the 360 module to be less intuitive compared to other feedback tools.
- A few users mentioned that the platform can become costly when scaling for larger organizations.
Pricing
Alchemer offers a free trial along with 4 pricing plans,
Collaborator: $55/user/month
Professional: $165/user/month
Full Access: $275/user/month
Business Platform: Request a demo
A 360 feedback tool is a system that gathers insights about an employee’s performance from multiple sources, including peers, managers, direct reports, and sometimes even customers.
This holistic approach helps individuals understand how they’re perceived across various roles in the organization, offering a more well-rounded view of their strengths and areas for improvement.
It’s a valuable tool for personal and professional growth, as it highlights different perspectives that one might not receive from a traditional manager-only review.
To make 360 feedback truly effective, it's important to follow a structured approach that ensures the feedback is both constructive and actionable. Here’s a simple process to guide you:
Step 1: Define the Competencies You Want to Measure
Start by outlining the key skills and behaviors you want to evaluate, such as leadership, teamwork, communication, or decision-making. Tailor these competencies to match the role of the person being reviewed, ensuring that the feedback gathered is relevant and meaningful.
Step 2: Determine Who Will Rate the Subject
Choose a diverse group of raters who regularly interact with the subject, such as peers, direct reports, managers, and, when relevant, clients. A variety of perspectives ensures a more well-rounded and balanced evaluation.
Step 3: Run the Survey Using a 360 Feedback Tool
Leverage a 360 feedback tool to collect input anonymously, which encourages honest and candid feedback. Once the survey responses are collected, share the results with the individual and use the insights to craft a development plan, highlighting strengths and identifying areas for improvement.
Step 4: Leverage the Results
Use the feedback to develop a clear action plan. Focus on leveraging strengths and addressing areas for growth, setting specific, measurable goals. Follow up periodically to track progress, make adjustments, and ensure ongoing development.
Looking for a tool that simplifies this process?
ThriveSparrow can help you at every step. With ThriveSparrow's 360 feedback solution, you can define competencies, gather anonymous feedback seamlessly, and generate insightful reports to help you and your team build personalized development plans. Whether it's fostering leadership skills or improving teamwork, ThriveSparrow makes it easier to turn feedback into action.
Ready to make 360 feedback a powerful tool for growth? Start using ThriveSparrow today! Our platform helps you easily collect and analyze feedback, create actionable development plans, and ensure continuous improvement for your team.
Take the next step towards better performance management—get started with ThriveSparrow now!
Choosing the right 360 feedback tool can maximize the effectiveness of your 360-degree performance reviews. Here are a few key aspects to consider when selecting a tool:
- Customizability: Ensure the platform allows you to customize questions, rating scales, and feedback categories to meet your specific requirements.
- User Experience: Opt for a platform that offers a free trial so you can assess its ease of use. A user-friendly interface is critical for ensuring that participants can navigate the platform effortlessly.
- Reports and Analytics: The tool should include a robust reporting system that provides comprehensive analytics, customizable dashboards, trend analyses, and text insights. These features are invaluable for informed decision-making and developing personalized development plans.
- Data Security: Choose a platform that adheres to stringent data security protocols and compliance requirements to protect sensitive company information. Features like role-based access controls are essential for maintaining the anonymity and confidentiality of survey responses, as well as company data
- Integration Options: The tool should seamlessly integrate with existing HRIS systems, including talent management and learning management systems, to streamline workflows and enhance efficiency.
Choosing a 360 feedback tool is a big decision. No doubt about that. So to persuade you a bit more and to put your mind at ease, here are some of the benefits you get when you incorporate a 360 degree feedback tool into your enterprise.
1. Holistic Performance Insights
360-degree feedback gives a comprehensive view of an employee's performance by including feedback from peers, managers, and direct reports. This approach reveals an employee's strengths and areas for improvement from multiple angles, offering a richer insight than traditional top-down evaluations. It enables targeted training and development, fostering a culture of ongoing growth.
2. Boosts Self-Awareness
Employees gain deeper self-awareness through feedback from various sources, helping them see how their actions impact others. This awareness prompts personal development, allowing individuals to leverage their strengths and address their weaknesses.
3. Fosters Empathy and Collaboration
This feedback method enriches workplace empathy and teamwork by sharing diverse perspectives and experiences. Understanding challenges faced by colleagues cultivates a supportive environment, enhancing empathy, respect, and inclusivity, which in turn promotes effective collaboration and problem-solving.
4. Personalized Skill Development
With 360-degree feedback, organizations can pinpoint specific skill gaps and competencies needing enhancement, leading to tailored development plans. This focused approach accelerates skill acquisition, boosting employee morale and performance as they see tangible progress.
5. Cultivates Accountability
The knowledge that feedback comes from multiple sources motivates employees to uphold their responsibilities and adhere to company standards. This heightened sense of accountability improves work ethic, punctuality, and adherence to policies, driving continuous improvement and enhancing overall productivity and effectiveness.
And That's a Wrap
Incorporating a 360-degree feedback tool offers benefits such as a holistic perspective on performance, enhanced self-awareness, fostering empathy and cooperation, customized skill development plans, and creating an accountability culture. It's a timeless investment in improving employee development and organizational growth.
We hope this article helped you make an informed decision in choosing the right 360 feedback tool for your organization.
