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360-degree feedback is a good way for organizations to measure an employees' strength and weaknesses, that contribute to their overall development.
Managing this process independently can be challenging, which is why we've curated a list of the best 360 assessment software solutions equipped with essential features that will help you collect and manage all that feedback, and collate them into useful insights effortlessly.
ThriveSparrow stands out as a versatile 360 degree feedback tool that offers comprehensive feedback through 360, 180, and 90-degree evaluations. This 360 assessment software provides detailed, actionable insights that facilitate the development of individual plans. As a feature within its performance management software, ThriveSparrow's AI-Based Personal Development Plans (PDPs) complement 360-degree reviews, enabling managers to create targeted development strategies efficiently.
Key features of ThriveSparrow's 360 evaluation tool include:
- GAP Analysis: Pinpoint employee strengths and areas for improvement, facilitating targeted developmental strategies.
- Competency Summary: Compare self-assessments with peer ratings to reveal hidden strengths and blind spots.
- Recognize Outstanding Performance: Provide a platform for appreciation and celebration of achievements.
- Goal Management: Integrate performance management with goal tracking for more granular performance assessment.
What Users Love About ThriveSparrow
- Customizable engagement surveys and insightful analytics, which help organizations track employee sentiment effectively.
- User-friendly interface and responsive customer support.
Here's what a ThriveSparrow user reviewed.
It has been really great working with Thrive Sparrow. We have very specific needs for our 360 surveys and the reason we chose to partner with Thrive Sparrow is due to the great customization options they have. They have also added in some features and continuously improved it according to our unique needs which I appreciate so much!
What Users Disliked About ThriveSparrow
- Reporting capabilities could be more detailed.
- Lack of certain features, like matrix-format questions and AI-driven insights. AI-driven insights has been implemented recently in ThriveSparrow.
Pricing
It has 4 plans billed annually,
Engage: Starts from $3/month/employee. Drive employee engagement with employee engagement surveys, heatmaps, and more.
Kudos: Starts from $2/month/employee. Recognize, reward, and inspire your team from anywhere. Provide incentives to drive performance and boost morale.
Performance: Starts at $5/month/employee. Conduct 360-degree feedback surveys and get data-driven insights and AI-based personal development plans based on every individual's performance report.
Goals: Starts at $3/employe/month. Align individual and team goals with the organization goals and reach your strategic objectives with the OKR framework.
Take a walkthrough of our product to see if it's the right fit for your organization. > Book a free call with one of our product experts.
Primalogik is a robust 360 feedback platform that allows you to compare different managers' rating styles and identify potential bias in assessments. Its Automatic Reminder feature ensures timely submission of feedback, freeing up managers to focus on strategic tasks.
Key features of this 360 review software include:
- Comprehensive 360-degree feedback: Gather holistic feedback from all organizational levels.
- Customizable process: Flexibility in creating questionnaires and selecting rating scales.
- Professional growth support: Develop effective plans based on multi-rater feedback.
- Efficient feedback management: Streamline the process with tools for launching surveys and tracking participation.
What Users Loved About Primalogik
- Excellent customer service and user experience.
- Well-organized platform with an easy learning curve.
Here's what a Primalogik user reviewed.
Before Primalogik, our review system relied on downloaded editable paper documents. Since integrating Primalogik, our review process has become more efficient, with quicker turnaround times and higher engagement.
What Users Disliked About Primalogik
- Some users felt the email content and frequency could be improved for better user experience.
What a Primalogik user reviewed.
Primalogik doesn't have exactly the best UI - it could be refined a bit.
Pricing
Primalogik has 2 plans,
Feedback: $3-6 per user/month
Performance: $4-8 per user/month
QuestionPro is a versatile 360-degree feedback tool with several survey features. In addition to performance evaluations, QuestionPro lets you develop surveys for market research and client feedback, along with customizable 360-degree feedback questionnaires.
Key features of QuestionPro include:
- Customizable surveys: Set up flexible surveys for both internal and external feedback sources.
- Responsive respondent portal: Streamline evaluation processes and manage participant reminders.
- Custom Branding: Maintain brand consistency throughout the feedback process.
- Dynamic Reporting: Gain actionable insights with easy-to-understand reports highlighting strengths and areas for improvement.
What Users Loved About QuestionPro
- Intuitive interface and ease of use, are particularly appreciated by non-profit organizations.
- Quick setup process and excellent customer service.
What a QuestionPro user reviewed
What I think is most helpful about question pro is the wide range of features. It offers a robust set of tools for survey creation, distribution, and analysis catering to diverse needs like market research academic studies, and employee feedback, user-friendly interface it's intuitive design makes it accessible even to non-technical users, helping them create professional surveys quickly and efficiently. To name a few.Review collected by and hosted on G2.com.
What Users Disliked About QuestionPro
- Some users found the tiered feature access restrictive.
- Occasional slow loading times and difficulties with edits were reported.
A QuestionPro user review
Complexity for advanced features, while the basic interface is user-friendly, advanced features like logic, branching, or API integrations can be complex and require a learning curve the limited free plan or free version has restrictions on the number of responses, advanced analytical, and customization options, which may not suffice for larger or more detailed projects to say the least.
Pricing
QuestionPro offers 4 pricing plans billed annually,
Essentials: This is a free plan for a single user
Advanced: $99/user/month
Team edition: $83/user/month
Research edition: Custom pricing
Trakstar is a talent management platform that combines four complementary products into one solution. With Trakstar, you can build your own rating scales, templates, and development plans, and you can schedule your 360 reviews when you need to.
After you conduct 360-degree feedback, you can use Trakstar's performance management software for succession planning, training, and upskilling, making it one of the most versatile 360-feedback tools in the market.
Best Features of Trakstar include:
- Flexible review process: Customize the 360-degree review process to align with your organization's culture and objectives.
- Modern interface and control: Managers have full control over feedback sharing, enhancing the review experience.
- Automated feedback collection: Streamline the gathering of employee development insights.
- Holistic employee assessment: Gain a complete picture of employee performance, eliminating bias and identifying top performers.
What Users Loved About Trakstar
- The Trakstar Hire module was particularly praised for streamlining hiring processes.
- Users appreciated the ability to leave comments on work, strengthening performance reviews.
A review by a Trakstar user.
I actually like the majority of the features. I think that others being able to leave comments on your work is very helpful come review time; it makes what you are saying to your performance stronger.
What Users Disliked About Trakstar
- Some users experienced glitches with the training module and felt the Learn interface needed improvement.
- The abundance of customization options was occasionally overwhelming for new users.
What a Trakstar user reviewed.
The downside to a highly customizable platform is that there are so many options. It can be a bit overwhelming as you try to navigate the many settings and options to tailor the solution to your organization.
Pricing
Trakstar hasn't included its pricing on the site. You'll have to request them for a price.
15Five offers a modern, holistic 360 performance review software that both managers and employees appreciate. The platform's proprietary calibrations algorithm helps reduce bias and create consistent performance measures. Additionally, AI-Assisted Reviews provide objective, data-backed feedback in seconds.
Key features of 15Five's 360 feedback platform include:
- Insightful reporting: Access easy-to-use reports evaluating performance ratings across various dimensions.
- HRIS and productivity integrations: Seamlessly integrate with major systems for efficient data synchronization.
- Multi-dimensional feedback collection: Gather comprehensive feedback for a fair and holistic performance measure.
- Performance reporting and tracking: Access insights to act on factors influencing engagement, performance, and retention.
What Users Loved About 15Five
- Comprehensive performance management features, especially the Self-Review tool.
- Ease of tracking workload and setting priorities.
What a user said about 15Five
15Five offers an all-in-one product that is a dream for People Ops! The focus on continuous engagement, performance, and development and resources available to help build out your programs, are amazing!
What Users Disliked About 15Five
- Lack of result combination from previous review cycles.
- Some users felt overwhelmed by the number of features, with limited training materials provided.
What a 15Five user said
The sheer number of features baked into 15five can make onboarding a little overwhelming at first. You can't get your workforce to embrace every single tool within 15five so it's really up to your internal implementation team to determine which features to focus on and how to stagger the announcements and changes. There are some guides to get you started, but a bit more active support or maybe more video guides would have helped with our initial onboarding.
Pricing
15Five offers 3 pricing plans, billed annually:
Engage: $4/user/month
Perform: $10/user/month (includes 360-degree feedback)
Total Platform: $16/user/month (includes both modules and HR Outcomes dashboard)
Leapsome is a people enablement platform known for providing meaningful and growth-focused 360-degree performance reviews that are easy to set up and beneficial for everyone involved.
Apart from just automating performance reviews, Leapsome automatically triggers probation reviews, and reminds participants to complete their reviews, so you don't have to nudge them yourself.
Additionally, its performance management tools, including goal tracking, competency assessments, and real-time feedback, support continuous improvement.
Leapsome Best Features include:
- Customizable review builder: Tailor performance reviews using best-practice templates or fully customized settings.
- Automated review cycles: Save time with automated, recurring review cycles and employee data-triggered reviews.
- Skill profiles for growth: Define and track key skills and competencies across the company.
- Contextualized, unbiased reviews: Utilize past feedback and performance data for comprehensive insights.
What Users Loved About Leapsome
- Good platform functionality
- Excellent customer support
What a Leapsome user reviewed.
It's quite easy to understand. I love the way integrates with my google calendar and it's a way to document the 1:1 meetings I have with my team. It helps create the culture of feedback, performance reviews, objectives, etc. Helps not only the management but also the individual contributor, to have a clear and transparent view of what is expected.
What Users Disliked About Leapsome
- Some users noted a steep initial learning curve.
- A few mentioned that better onboarding resources could be provided for new users.
A review by a Leapsome user.
One area for improvement is the reporting functionality. Sometimes, it feels a bit limited in terms of customization options. It would be great to have more flexibility to tailor reports to specific needs.
Pricing
Leapsome hasn't disclosed their pricing, so you'll have to contact them for a custom quote.
Qualtrics, aa prominent 360 evaluation tool, automatically aggregates feedback into personalized subject reports. Its out-of-the-box development framework includes pre-defined core competencies, making it easy to jumpstart your development program.
In-depth data analysis and intelligent survey design make Qualtrics a top choice for organizations seeking complete feedback solutions.
Key Features of Qualtrics:
- Automated, personalized feedback: Aggregate 360 feedback into tailored reports for each employee.
- Customizable development programs: Create flexible workflows and personalized reports aligned with your organization's culture.
- Action-linked learning resources: Connect feedback with learning resources for immediate development action.
- Comprehensive dashboard and analytics: Access a centralized dashboard to identify development opportunities and track progress.
What Users Loved About Qualtrics
- Well-detailed and researched questionnaires.
- Excellent customer service and flexible platform offering various question types and custom reports.
A Qualtrics user review.
Preston Donohoo, with Red Pepper, has been fantastic to partner with. He is thorough, excellent at training and his customer support is outstanding. He made our implementation go very smoothly. We have found the Qualtrics engagement survey and 360s tools easy to use, with the ability to dive deep into our results. We would definitely recommend Qualtrics to others.
What Users Disliked About Qualtrics
- Some users experienced accuracy issues with survey data.
- Higher pricing plans were considered expensive by some users.
Here's what a Qualtrics user said.
I consider it to be a valuable tool. But sometimes, I feel like my emotions and perspectives are reduced to mere statistics as they get lost in the vast sea of opinions.
Pricing
Qualtrics doesn't have a pricing plan, so you'll have to book a demo with the Sales team and ask them for a custom plan.
Culture Amp is an employee experience platform that promotes positive workplace environments through its 360 assessment tools. The platform's customizable surveys use industry-best templates, allowing businesses to track interaction trends and improve with real-time feedback.
The most valuable features of CultureAmp's 360 feedback software include:
- Equitable process design: Utilize science-backed templates for fair and unbiased performance management.
- Comprehensive feedback tools: Leverage machine-learning-powered tools for ongoing, multi-source feedback.
- Holistic organizational view: Gain insights into company-wide performance and identify focus areas.
- Integration with engagement insights: Connect performance management with engagement and development insights.
What Users Loved About Culture Amp
- Comprehensive employee engagement tools, including customizable surveys and performance reviews.
- User-friendly interface and ease of customization.
What a Culture Amp user reviewed.
Culture Amp gives more then high low scores, but deep insights that really help drive action. I love their philosophy on only using the survey to tie to action, vs surveying and not knowing what to do with the results. The support is incredible, and I have learned so much from using this service. We also use it for performance management and being able to see staff performance across the org more easily through reporting.
What Users Disliked About Culture Amp
- Some users noted limited reporting capabilities.
- Several users mentioned the high cost, especially for smaller companies.
A user review about Culture Amp.
What I find challenging about Culture Amp is that it still operates somewhat separately from our daily workflow. Updating goals and tracking progress within Culture Amp requires employees to step outside of the platforms they use most frequently, like Asana and Microsoft 365. With the growing number of apps we rely on, this adds an extra layer of management that can feel cumbersome. Integrating Culture Amp more seamlessly with our existing tools would greatly enhance its effectiveness and make it easier for employees to stay engaged with their performance and development goals.
Pricing
Culture Amp has 3 pricing plans that require a custom quote. We recommend choosing the 'Perform' plan to get the Culture Amp's performance management and feedback features.
Alchemer is a versatile survey and feedback platform that includes 360-degree feedback capabilities. It allows firms to construct extensive and personalized feedback questionnaires with various survey question types, making it a flexible 360 survey tool.
Its focus on survey customization and data analysis makes it a good alternative for firms seeking customized 360-degree feedback solutions.
Alchemer's best 360 assessment software features include:
- Customizable surveys for every need: Design and deliver powerful, custom surveys for various purposes.
- Lifecycle feedback collection: Trigger targeted surveys at key moments in the employee journey.
- Automated response actions: Set up automated notifications and actions based on survey responses.
- In-Depth insights and reporting: Identify trends and share results with advanced reporting tools.
What Users Loved About Alchemer
- Flexibility and ease of use, particularly its no-code/low-code setup.
- Robust features, including customizable question types and advanced branching logic.
What a user reviewed about Alchemer.
It does everything I need it to do. It's pretty simple to accomplish most everything I need, and I'm able to find good documentation for when I need to do something new. I rarely have to reach out to support to get help. I use it all the time, and it accomplishes everything we need for our specific purpose.
What Users Disliked About Alchemer
- Some users found the 360 module less intuitive compared to other feedback tools.
- A few users mentioned that the platform can become costly when scaling for larger organizations.
What a user said about Alchemer.
The only thing about Alchemer I think can be improved -- even though it's not bad -- is the look and feel of surveys from the end-user perspective (i.e., the survey taker). There are other research platforms out there that have a much more modern feel and more sophisticated UX.
Pricing
Alchemer offers a free trial along with 4 pricing plans,
Collaborator: $55/user/month
Professional: $165/user/month
Full Access: $275/user/month
Business Platform: Request a demo
A 360 feedback tool is a system that gathers insights about an employee’s performance from multiple sources, including peers, managers, direct reports, and sometimes even customers.
This holistic approach helps individuals understand how they’re perceived across various roles in the organization, offering a more well-rounded view of their strengths and areas for improvement.
It’s a valuable tool for personal and professional growth, as it highlights different perspectives that one might not receive from a traditional manager-only review.
To make 360 feedback truly effective, it's important to follow a structured approach that ensures the feedback is both constructive and actionable. Here’s a simple process to guide you:
Step 1: Define the Competencies You Want to Measure
Start by outlining the key skills and behaviors you want to evaluate, such as leadership, teamwork, communication, or decision-making. Tailor these competencies to match the role of the person being reviewed, ensuring that the feedback gathered is relevant and meaningful.
Step 2: Determine Who Will Rate the Subject
Choose a diverse group of raters who regularly interact with the subject, such as peers, direct reports, managers, and, when relevant, clients. A variety of perspectives ensures a more well-rounded and balanced evaluation.
Step 3: Run the Survey Using a 360 Feedback Tool
Leverage a 360 feedback tool to collect input anonymously, which encourages honest and candid feedback. Once the survey responses are collected, share the results with the individual and use the insights to craft a development plan, highlighting strengths and identifying areas for improvement.
Step 4: Leverage the Results
Use the feedback to develop a clear action plan. Focus on leveraging strengths and addressing areas for growth, setting specific, measurable goals. Follow up periodically to track progress, make adjustments, and ensure ongoing development.
Looking for a tool that simplifies this process?
ThriveSparrow can help you at every step. With ThriveSparrow's 360 feedback solution, you can define competencies, gather anonymous feedback seamlessly, and generate insightful reports to help you and your team build personalized development plans. Whether it's fostering leadership skills or improving teamwork, ThriveSparrow makes it easier to turn feedback into action.
Collect and analyze feedback, create actionable development plans, and ensure continuous improvement for your team.
Set your managers and subjects, and you're all set! Conducting 360 reviews has never been this effortless—ThriveSparrow makes it simple and stress-free. Book your free call today to experience it firsthand!
Choosing the right 360 feedback tool can maximize the effectiveness of your 360-degree performance reviews. Here are a few key aspects to consider when selecting a tool:
- Customizability: Ensure the platform allows you to customize questions, rating scales, and feedback categories to meet your specific requirements.
- User Experience: Opt for a platform that offers a free trial so you can assess its ease of use. A user-friendly interface is critical for ensuring that participants can navigate the platform effortlessly.
- Reports and Analytics: The tool should include a robust reporting system that provides comprehensive analytics, customizable dashboards, trend analyses, and text insights. These features are invaluable for informed decision-making and developing personalized development plans.
- Data Security: Choose a platform that adheres to stringent data security protocols and compliance requirements to protect sensitive company information. Features like role-based access controls are essential for maintaining the anonymity and confidentiality of survey responses, as well as company data
- Integration Options: The tool should seamlessly integrate with existing HRIS systems, including talent management and learning management systems, to streamline workflows and enhance efficiency.
Choosing a 360 feedback tool is a big decision. No doubt about that. So to persuade you a bit more and to put your mind at ease, here are some of the benefits you get when you incorporate a 360 degree feedback tool into your enterprise.
1. Holistic Performance Insights
360-degree feedback gives a comprehensive view of an employee's performance by including feedback from peers, managers, and direct reports. This approach reveals an employee's strengths and areas for improvement from multiple angles, offering a richer insight than traditional top-down evaluations. It enables targeted training and development, fostering a culture of ongoing growth.
2. Boosts Self-Awareness
Employees gain deeper self-awareness through feedback from various sources, helping them see how their actions impact others. This awareness prompts personal development, allowing individuals to leverage their strengths and address their weaknesses.
3. Fosters Empathy and Collaboration
This feedback method enriches workplace empathy and teamwork by sharing diverse perspectives and experiences. Understanding challenges faced by colleagues cultivates a supportive environment, enhancing empathy, respect, and inclusivity, which in turn promotes effective collaboration and problem-solving.
4. Personalized Skill Development
With 360-degree feedback, organizations can pinpoint specific skill gaps and competencies needing enhancement, leading to tailored development plans. This focused approach accelerates skill acquisition, boosting employee morale and performance as they see tangible progress.
5. Cultivates Accountability
The knowledge that feedback comes from multiple sources motivates employees to uphold their responsibilities and adhere to company standards. This heightened sense of accountability improves work ethic, punctuality, and adherence to policies, driving continuous improvement and enhancing overall productivity and effectiveness.
And That's a Wrap
Incorporating a 360-degree feedback tool offers benefits such as a holistic perspective on performance, enhanced self-awareness, fostering empathy and cooperation, customized skill development plans, and creating an accountability culture. It's a timeless investment in improving employee development and organizational growth.
We hope this article helped you make an informed decision in choosing the right 360 feedback tool for your organization.
